Refund policy

Returns & Exchanges

We want you to be completely satisfied with your Be Panther purchase. If your item isn’t the right fit, we’re happy to assist with an eligible return or exchange.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be returned in the same condition that you received it: unworn, unused, and with all original tags attached. You’ll also need your receipt, order confirmation, or other proof of purchase.

To start a return, log into your account and submit a return request. If you have any questions or experience any issues submitting your request, please contact us at support@bepanther.com or through our Contact page.

Once your return is approved, we’ll provide you with a return shipping label and instructions on how and where to send your package.

A flat $10 return shipping fee will be deducted from your refund. Original shipping and delivery charges are non-refundable.

Items sent back without first submitting and receiving approval for a return will not be accepted.

Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved.

 

 

Damages & Issues

Please inspect your order as soon as you receive it and contact us immediately if your item is defective, damaged, or incorrect.

If your item arrives damaged, defective, or you received the wrong item, please contact us at support@bepanther.com with your order number and photos of the item so that we can evaluate the issue and make it right.

Approved defective, damaged, or incorrect items are not subject to the $10 return shipping fee.

 

 

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns or exchanges for:

  • Final Sale items

  • Gift cards

  • Items that have been worn, washed, used, altered, or damaged after delivery

  • Items returned without original tags attached

Additional non-returnable items may be identified as Final Sale on the product page at the time of purchase.

 

 

Exchanges

We accept exchanges within 14 days of receiving your order.

To request an exchange, contact us at support@bepanther.com or through our Contact page.

To be eligible for an exchange, your item must be returned in the same condition you received it: unworn, unused, and with all original tags attached. Proof of purchase or your order confirmation is also required.

Once your exchange request is approved, we’ll provide a prepaid return shipping label at no cost to you, along with instructions on how and where to send your package.

Return shipping is FREE for exchanges.

However, shipping costs for sending the replacement item to you will be charged to the original payment method used at checkout.

Exchanges are subject to product and size availability. If your requested replacement is unavailable, we’ll contact you to discuss the available options.

Items sent back without first requesting and receiving approval for an exchange will not be accepted.

 

 

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method.

The refund will be for the eligible purchase price of the returned item(s), less the $15 return shipping fee. Original shipping and delivery charges are non-refundable.

Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Shipping costs will only be refunded when the item is confirmed to be defective, damaged, or incorrectly sent by Be Panther.

 

 

Questions?

If you have any questions about returns or exchanges, please contact us:

Email: support@bepanther.com
Contact: Be Panther Contact Page

BE PANTHER. BE FEARLESS.